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Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.

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411 University St, Seattle, USA

engitech@oceanthemes.net

+1 -800-456-478-23

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Zoho Service Desk Plus Support Service

// We can help automate and improve your helpdesk department

Zoho Service Desk Plus

Incident Mananagement

Enhance uptime, boost agent efficiency, meet SLAs, and oversee IT ticket life.

Project Management

Initiate projects, oversee resources, monitor progress, and align with requests and changes

Configuration Management DB

Build CI relationships, analyze impact of outages or changes.

Asset Management

Maximize asset use, prevent vulnerabilities, ensure license compliance.

Problem Management

Identify causes, minimize recurring incidents, enhance help desk productivity.

Service Catalog

Require help with your contract lifecycle? Need help with contract management?

01
Self Service Portal

Facilitate Easy Request

02
Live Chat

Allow Real-Time Collaboration

03
Knowledge

Provide Known Solutions

// service desk plus support

We help enhance service desk utilization and adoption rates for your teams.

  • DOMAINS
  • mobile
  • directory

Organizations handle multiple domains and associated email addresses. With ServiceDesk Plus Cloud, you can easily add and verify all domains, like acme.com or zylkerservices.com, in the ESM Directory. Verification can be done via the Domain Provider console or by hosting a verified HTML file.

Access ServiceDesk Plus on the go with the iOS, Android, and Windows apps, empowering you to take your service desk with you wherever you are. Carry your IT Help Desk with you. Deliver support anytime and anywhere. 

 

Empower end-users to perform password resets, unlock Active Directory accounts, and make updates through a self-service portal on the service desk.

 

// choose your plan

Flexible Pricing Plans

We help businesses elevate their value through custom Zoho app development or customization,
bug fixing and consultancy services.

Basic Plan

$ 149.99

Starting at
  • One Time Install and Setup
  • 3 Step Configurations
  • Fix any bugs (1)
  • Data Quality Management
  • 2 Incidents / Tasks / Month
buy now

Economy Plan

$ 169.99

Starting at
  • Includes Basic Plan
  • 1 Configurations
  • Fix any bugs (2)
  • Data Quality Management
  • 3 Incidents / Tasks / Month
buy now

Premium Plan

$ 199.99

Starting at
  • Includes Basic and Economy
  • 1 Configurations
  • Fix any bugs (2)
  • Data Quality Management
  • 5 Incidents / Tasks / Month
buy now

For additional or custom service requirements different then the packages above, please contact us online to set up a meeting to go over your requirements. 

// our clients

We are Trusted in
15+ Countries Worldwide

Emilia Clarke
Lennar Inc
Homebuilder Industry
Baysoft and Zoho ServiceDesk Plus exceeded our expectations. Baysoft streamlined our IT support process, providing a seamless user experience. From ticket creation to resolution, it's a game-changer for our organization. Highly recommended!"
Emilia Clarke
Jabil Inc
Electronics Industry
"Zoho ServiceDesk Plus has been an invaluable asset for our organization. It brings immense value by streamlining our support operations, improving efficiency, and delivering exceptional customer service. Highly impressed and highly recommended!"